PRIVACY POLICY

Effective Date: January 1, 2026

Last Updated: January 1, 2026

Introduction

Welcome to NOORILE Realty. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit an inquiry through our contact forms.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

Information We Collect

Information you provide directly:

Full name and contact details including email address and phone number
Property preferences, search criteria, and budget information
Messages and inquiries submitted through our contact and consultation forms
Information provided when scheduling a property viewing or valuation

Information collected automatically:

Browser type and version
Pages visited and time spent on each page
Referring website addresses
Device type and operating system
IP address and approximate geographic location

We do not collect sensitive personal information such as government identification numbers, financial account details, or health information through this website.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and schedule consultations
Match you with properties that meet your stated preferences
Send you property listings, market updates, and relevant real estate information
Process and manage your property valuation requests
Improve our website experience and service quality
Comply with applicable legal and regulatory obligations
Prevent fraudulent or unauthorised activity

We will never sell, rent, or trade your personal information to third parties for their own marketing purposes.

How We Share Your Information

We may share your information in the following limited circumstances:

Service providers: We work with trusted third-party companies that assist us in operating our website and delivering our services — including email platforms, CRM systems, and analytics providers. These companies are contractually obligated to keep your information confidential and use it only to perform services on our behalf.

Legal requirements: We may disclose your information if required to do so by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights or the safety of others.

Business transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

We do not share your information with other real estate agencies, property developers, or marketing companies without your explicit consent.

Cookies and Tracking

Our website uses cookies, small text files stored on your device, to enhance your browsing experience, remember your preferences, and understand how visitors use our site.

Types of cookies we use:

Essential cookies — required for the website to function correctly
Analytics cookies — help us understand visitor behaviour and improve our service
Preference cookies — remember your settings and choices

You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of our website.

Data Retentiones and Tracking

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Inquiry and consultation data is typically retained for a period of three years, after which it is securely deleted.

You may request deletion of your data at any time by contacting us directly.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

The right to access the personal information we hold about you
The right to correct inaccurate or incomplete information
The right to request deletion of your personal information
The right to withdraw consent where processing is based on consent
The right to object to or restrict certain types of processing
The right to data portability

To exercise any of these rights, contact us at the details provided at the end of this policy. We will respond to all requests within 30 days.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include secure data transmission protocols, access controls, and regular security reviews.

While we take all reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

Third Party Links

Our website may contain links to third-party websites including property listing platforms, mortgage calculators, and social media channels. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies independently.

Children's Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of significant changes by updating the effective date at the top of this page. Your continued use of our website after any changes constitutes acceptance of the updated policy.